Privacy Policy

Privacy Policy - Updated for 2025

This Privacy Policy explains how we collect, store, and use your personal information. By continuing to use the Avinci store and its services, you agree to the terms outlined in this policy. If you do not agree with the terms, please refrain from using our website.

At Avinci, we are committed to safeguarding your privacy and ensuring your personal information is handled with the utmost care and transparency.

Key Principles

  • Respect for Privacy: We prioritize your privacy and aim to maintain the security of your personal information.
  • No Unsolicited Marketing: We will not send marketing communications unless explicitly consented to by you. You can opt-out or update your preferences at any time.
  • Data Sharing: We do not share your personal data with third parties unless necessary to fulfill your orders or as required by law.
  • Data Security: We work with trusted partners and utilize industry-standard security measures to protect your information.
  • Transparency: We strive to be transparent with how we use your data and will never use it for purposes not communicated to you in this policy.

Information We Collect

To offer our services, we collect certain personal details, including:

  • Basic Information: Name, contact number, home address, email address, age, and size (used for competitions, newsletters, or prize draws).
  • Order Information: Delivery address and payment details when you purchase from our site.
  • Usage Information: Data about how you interact with our website, which helps us improve our services.

Additionally, we engage with customers through social media platforms. You are in control of your profile settings and should review and adjust your privacy settings accordingly.

How We Use Your Information

Your personal data may be used in the following ways:

  • Order Fulfillment: To process orders and ensure successful delivery.
  • Service Improvement: To enhance the functionality and user experience of our website.
  • Website Management: To monitor the website’s performance and troubleshoot any issues.
  • Marketing Communications: To send updates about new products and offers, but only with your consent.

Data Retention

We retain your information for as long as you remain an Avinci customer or as required by law. If you wish to stop shopping with us, please contact Customer Care, and we will deactivate your account. However, for legal reasons, some basic information may be retained even after account deletion for purposes like resolving disputes or preventing fraud.

Data Protection

We employ the latest industry-standard security protocols to protect your personal information, including SSL (Secure Sockets Layer) encryption. We continuously monitor and update our security measures to safeguard your data.

Changes to the Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will take effect immediately upon posting on this page. We recommend that you periodically review the policy to stay informed. If we make significant changes, we will notify you. In the event of a merger or acquisition, your information may be transferred to the new entity to continue providing services.

Your Rights and Choices

  • Right to Object: You have the right to request the cessation of data processing for legal reasons. You can also request that we stop using your data for direct marketing purposes.
  • Unsubscribing: To unsubscribe from marketing communications, click the unsubscribe link in any email, or adjust your preferences in the “My Account” section. You may still receive communications already in transit during the unsubscription process.
  • Social Media Engagement: If you post a picture and tag Avinci on social media, we may repost your image to share your feedback with our community. If you're dissatisfied with any product or service, feel free to reach out directly.

Reporting Security Concerns

Your security is our top priority. If you notice any suspicious activity or have concerns, please contact Customer Care immediately. We are here to assist you and address any security issues.

Final Thoughts

Your privacy matters to us, and we will continue to be transparent about how we handle your personal data. If you have any questions or concerns, don’t hesitate to reach out to our Customer Care team. Thank you for trusting Avinci with your information.