The agreement, as mentioned on this page governs the terms and conditions on which we sell any products listed on our website, avincistore.com. Your continued usage of this website indicates that you agree and accept the terms and conditions, regardless of whether you are a registered or unregistered user with the Avinci Store. If you do not agree with any of the terms or conditions, do not use this website.
Information About Us
The use of the terms' we', 'us', 'avinci.co.uk', 'Avinci Store' or 'Avinci' refers to the company, Avinci Ltd.
The website avinci.co.uk is owned and operated by Avinci Ltd. We are registered in Leicester, England Wales with VAT number 173490008. Our main headquarters is located at Leicester. You may choose to contact us through our email address Customer.Service@avinci.co.uk, or our contact number 0116 262 4007.
Information About You
When you use our website or place an order, you warrant that:
- You are 16 years or above.
- You are capable of getting into a legally binding contract.
Intellectual Property Rights
All users are allowed to share, print or store the content as available on the Avinci Store, but only for your personal use, and without damaging the reputation or making false claims about Avinci. However, you are not allowed to use the logo or any other trademark of the Avinci Store, without our express permission.
Order Placement & Confirmation
If you place an order with us, as a guest, you may be prompted to register to the Avinci Store. On registration, you will have to provide your personal details like email, phone number, delivery address, and card or bank account details (for online payments). You must ensure that the details you provided are correct to the best of your knowledge. However, you may choose to proceed as a guest user, but on placing the order, we will store your address against the email id and phone number you provide during checkout.
After placing an order on the Avinci Store, you will receive an email acknowledging that we have received your order request. But, please note that this does not mean that we have accepted your order. While your order constitutes an offer to purchase one or more products from us, acceptance of the order will be subject to availability, and payment approval.
Once your order is approved, you will receive another email from us, informing you about the product dispatch to the address you provided.
You will have the choice to cancel your order (but not change) within a short time frame which will be until the order has been dispatched to your selected address. However, if you want to change your order, you will either have to cancel the order or return the products in original condition, after receiving them.
There might be occasional circumstances where we might have to cancel your order, for one or more of the following reasons.
- Failure in payment authorisation from your end.
- Your failure to furnish sufficient information that is imperative for the order to be processed, like your address, or contact details.
- The discovery of a product description or pricing error.
But don't worry, if there is an issue with your product order, we will inform you of the same.
Product Prices & Descriptions
While we take care that all the product details, including the prices, are correct and accurate, however, since these details are added manually, these are prone to human errors. As soon as we discover any such error in the product description, price or discounts, that you have placed an order for, we will inform you at the earliest. Besides, we will also offer you the opportunity to reconfirm or cancel the order with the updated information.
However, if we are not able to get in touch with you, the order will be deemed as cancelled, and your payments will be refunded in your account.
The product prices may vary for different locations within the United Kingdom. This variation may occur due to differences in the delivery costs, and such changes will be reflected in the total costs at the time of checking out.
Different devices have different displays and therefore the colour as perceived from your device screen, and that of the actual product may vary slightly. These variations may differ for different devices and are out of our control. Therefore avincistore.com does not claim that the colour of the products will be an exact match of the colour of the product you receive.
While you place your orders, you will be asked to choose from different types of delivery options, along with the estimated time of delivery for each option.
Please note that these delivery times have been estimated for ideal conditions. But there could be unexpected delays on account of poor weather conditions, national holidays, carrier delays, among others, and we will try our best to keep you informed about any such delays.
Please check our Delivery & Shipping page for more details. For further queries, you may contact us through our number or email id or the Contact Us page.
Returns and Refunds
It is alright if a product is not of the right size, outlook, or not as you expected it to be. If a product doesn't work for you, we are ready to accept it back as long as you comply with the following conditions.
- A return can be requested only within 14 days of the delivery.
- The item must be in the same state as it was at the time of delivery, which means that the item must not have been used, and the tags must still be intact.
We strive to clear all refunds within 7 to 14 days after you return the item. The refund will either be reflected as points in your Avinci account or in the form of a gift card, which you can spend within the next three months.
If you are unable to return the products within the specified time frame or have not received the refund after exceeding 14 days, please get in touch with us.
If in case, we notice an odd or excessive pattern in order and returns from your account, or suspect fraudulent activity, including but not limited to, using the product and then requesting a return, we may choose to reject your return request and even deactivate your account from avinci.co.uk. If your Avinci account gets blocked for this reason and you think that we made a mistake, get in touch with us. We will sort this out together.
We would like to inform you that you must not tamper with or misuse, our website and other services and content. You must also not introduce any viruses, trojans, worms or other malicious or technologically harmful or offensive material; extract or alter the data of other users; infringe on Avinci Store's or its user's personal proprietary rights; send or share any promotional or advertising materials, that may hamper or misrepresent the services of Avinci Store.
Intellectual Property Rights
You're allowed to store, print and display our website content only for your personal use. You are not permitted to use any part of the website for commercial purposes unless you have our express permission.
Gift Card / Vouchers
We may, from time to time, release gift cards and vouchers that allow users to avail exclusive discounts from one or more products. These are issued when users fulfil special conditions, or when a refund has to be initiated from our end.
Gift cards are generally shared with the registered users on their Avinci account. However, these can be shared with unregistered users through their email address as well. So please ensure that all the details you provide are correct.
Please note that Avinci Gift Cards have limited life, which will be mentioned on the card. This may range from a few days to more than a year. So users are advised to use the card at the earliest to avoid reaching the card expiration stage.
Avinci Gift cards shall not be applicable on Prime delivery, or to redeem delivery charges. Your use of the Avinci Gift Cards and Vouchers will be limited to this website.
The Avinci Store reserves the right to issue or cancel a Gift Card or Voucher at any point of time in its sole discretion. If this happens with you, you will be informed about the same in time.
The Avinci Store is registered in England, and for any orders placed for delivery outside the political boundaries of England will be subject to import duties and taxes which are levied by the country to which the order is destined for delivery. Please note that we have no control over these import charges, and these shall be borne by you or the receiver at the time of delivery.
These terms and conditions are construed in accordance with the laws of England and Wales. In case of any legal dispute pertaining to these terms and conditions, the English Courts will have exclusive jurisdiction, irrespective of your place of domicile.
We reserve the right to amend any or all of the terms of this agreement, as and when we deem fit. While we do so, we are not obliged to inform you about such changes. However, the onus is on you to regularly visit this page and keep yourself updated with the latest version of Terms and Conditions of the Avinci Store.
You agree to indemnify and not hold responsible, the Avinci Store, its directors, executives, employees, agents and affiliates, from any third party claims, damages, online frauds, or liability, arising out of the breach of these Terms by you or a third party.
While we ensure that our website and its services available on all other platforms are safe to use for all users, we neither guarantee and are nor liable to ensure that our services are free from viruses or bugs. You must use a virus protection software on your system to ensure the safety of your device.
Avinci will from time to time drop you an email with the intention to keep you updated about your order status, special offers, discounts, gift cards, and more. By providing your email address while registering or making an order as a guest, you authorise Avinci to send you such emails.
If at any point, you want to stop receiving emails from us, you may click on the unsubscribe link that will be displayed at the end of every email we send. However, once you choose to unsubscribe from our email services, you may not receive further confirmations from our end, regarding the orders, gift cards and offers.
At times, our emails may get delivered in your spam folder. So if you do not receive any email confirmations for your orders and other offers, or wish to re-subscribe to our email services, get in touch with us through one of our communication channels.
The website avincistore.com may contain third party links, which are intended for your reference alone and do not constitute endorsement or advertisement of any services or content mentioned on those links. Neither do we hold any responsibility for or control over the same. Your use of the services or content of the third party links is subject to your agreement with them and is governed by their Terms and Conditions.